Cancellation Policy

 

Prenatal & Parenting Classes/Workshops

At least 24 hours’ notice is required to reschedule or receive a refund. If the Client fails to provide 24 hoursʼ notice prior to cancellation, Client is not eligible for a refund but may reschedule for another class date or receive a credit on their account to be used at a later date. No refund will be provided for no-shows.

Studio Classes (Baby & Me and Children’s Classes)

At least 2 hours’ notice is required to reschedule or receive a refund. If Client cancels less than 2 hours before the scheduled class time, no refund or credit will be applied. With at least 2 hours’ notice, Client may reschedule for another class date or receive a credit on their account to be used at a later date. No refund will be provided for no-shows.

In-Home Consultations, Private Classes and Daytime/Overnight Services

Client must notify Boston NAPS of a service cancellation at least 24 hours prior to the scheduled time of service to avoid a charge for that service. If the Client fails to provide 24 hoursʼ notice prior to cancellation, Client shall pay the Company for that dayʼs service since this time was specifically scheduled and held for the Client. No refund will be provided for a cancellation made less than 24 hours in advance, or in case of a no show. In the event that you deliver prior to your class date, a refund will be issued with a doctorʼs note. If a cancellation is made less than 24 hours in advance, the non-refundable payment may be used as a credit towards a postpartum service offered by Boston NAPS. The Client shall not dispute the charges billed pursuant to the mutually agreed upon schedule.

Inclement Weather or Instructor Illness

Boston NAPS will contact all parties registered for a class if the class has been canceled due to inclement weather or instructor illness. In the event of a canceled class, Boston NAPS will offer another date for the same missed class or re-enroll you into the next scheduled class being offered.